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vitamin e
defends delicate skin
vitamin c
smoothes and brightens
candelilla wax
boosts blendability
So excited to receive these colors. I love the ease of using the product.
I received a promotional email that said 45% off EVERYTHING - I actually took EVERYTHING to mean EVERYTHING. Apparently, it didn't. When I went to check out - apparently, EVERYTHING meant only on certain things.
Folks - the thing is this. People are tired of being lied to, teased, lured into buying things with a promise that has asterisks by it -not visible UNTIL you get to check out - that is lying. Period. I chatted with someone about it - quoted the exact wording in my email - she said I could buy then get reimbursed for the 40%. REALLY? make a full priced purchase then hope (without really hoping) that I could get reimbursed WITHOUT anything in writing. Heck - it was in WRITING that EVERYTHING was included - so what are the chances of being reimbursed on a verbal promise -
THAT is NOT how to do business.
I love the products - BUT< not enough to continue purchasing from a company that is conducting itself in a reprehensible manner.
No Thank You.
Sincerely, Rebecca Christensen
Hi Rebecca, thank you for sharing your feedback. We’re truly sorry for the confusion and frustration caused by the promotional offer. We understand how important clear and accurate communication is, and we apologize for any misunderstanding regarding the details of the promotion. We value your feedback and take it seriously as we work to improve our processes. If you have any unresolved issues or concerns, please feel free to reach out again via "Chat the Pros" or email info@julep.com. We’d love to help make this right for you. We appreciate your support of our products and hope we can regain your trust. 💜
Love it!
love these shadows
We're absolutely thrilled to hear that you're loving your Eyeshadow 101 Crème-to-Powder Eyeshadow Stick Duo in Copper Shimmer & Cocoa Shimmer! It's wonderful to know that these shadows are working beautifully for you. Creating easy-to-use eyeshadow sticks with rich, wearable shades was so important to us, and we're delighted that they're performing perfectly for you. Thank you so much for sharing your lovely feedback!
4 Stars
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